Ask Again for Advantages of Both Options

Logon

Log on with your existing TWC User ID or create a new User ID.

You tin admission any of our Unemployment Do good Services online systems through the above logon link or you can continue reading on this page for system descriptions, data on what'due south needed to use UBS, and related tutorials.

Need Help?

• See a tutorial on how to sign up for a TWC Internet User ID.

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Apply for Benefits

Submit an application for unemployment benefits.

You lot Volition Need:

• Last employer's business name and address
• Kickoff and final dates (month, day and twelvemonth) you lot worked for your last employer
• Number of hours worked and pay rate if you worked this calendar week (including Dominicus)
• Information related to your normal wage
• Alien Registration Number (if not a U.South. denizen or national)
• A valid Texas Commuter License number or Texas Identification Card number

Need Aid?

• Come across a tutorial on how to employ for benefits online.

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View Electronic Correspondence

If you lot have an unemployment benefits claim, you tin can sign upwardly for Electronic Correspondence for online access to your unemployment benefits correspondence.

Electronic Correspondence allows you to receive most, simply not all, of your unemployment notices and forms electronically in a secure, online mailbox. Yous are responsible for regularly checking your online inbox, regardless of whether you receive an email notifying you of new mail. All Electronic Correspondence documents are also available equally accessible versions for visually impaired customers.

Once yous sign upward, yous will continue to receive nearly of your TWC correspondence electronically until you opt out. You must opt out to terminate receiving documents past Electronic Correspondence and return to paper mail. For more information, encounter the tutorial beneath.

Need Assistance?

• Encounter a tutorial on how to use Electronic Correspondence.

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Submit Your Documents to TWC

If TWC asked yous to provide documents, you can upload them using our online UI Submission Portal.

You will need to input your personal information on the portal, then select the type of submission y'all want to make from a drib-down menu. The portal besides provides a list of the file types you can upload. Brand certain to select the Submit button at the top of the page when you lot are done.

Alert: Do not utilize this portal to submit your appeal or any appeals documents. You must submit your appeal online using Unemployment Benefits Services (UBS), by mail service, by fax, or in person at a Workforce Solutions part. Learn about submitting an appeal at: How to Appeal a Decision.

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Unemployment Benefits Identity Theft

If you are non claiming unemployment benefits and take information that a merits was filed using your identity, you should report the ID theft merits on TWC'south online portal. Become to Unemployment Benefits ID Theft for more than information.

• Report ID Theft

Verify Your Merits

If you lot are claiming unemployment benefits, TWC may ask y'all to verify your identity through ID.me. If you are claiming unemployment benefits and received a letter from TWC advising you to verify your identity using ID.me, become to ID.me to verify your identity on a claim you filed.

• Verify My Identity on My Claim

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Asking a Payment

If you take an active claim, request a benefits payment.

Yous Will Need:

• Earnings amount for each week (if applicable)
• Work search activities for each week

Need Help?

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Asking a Disaster Unemployment Aid (DUA) Payment

If you have an active DUA claim, request a benefits payment.

Yous Will Need:

Earnings corporeality for each calendar week (if applicable)

• If you are employed:
  • Number of hours you worked each week
  • Your gross earnings amount for each week
  • Piece of work search activities for each week (if applicative).
• If y'all are cocky-employed:
  • Total corporeality of earnings and commissions before deductions (such as operating expenses).
  • Gross income in the week y'all received the income, even if you performed the piece of work in a prior week. For example, if you performed services in Calendar week #1 but did not receive payment until Calendar week #ii, yous must written report the gross income in Week #two, the week when you were paid.

Reminder: You must supply TWC with proof of your employment inside 21 days of applying for DUA. Run across Sending TWC Proof of Employment.

Need Assistance?

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Asking Your Waiting Calendar week

TWC cannot pay yous for the get-go week of your claim, also known as the waiting calendar week, until you return to full-time work or frazzle your benefits. If yous render to full-time work earlier exhausting your benefits, you must inform TWC in club to receive payment for that first week. To study that you returned to full-time piece of work, select Request your Waiting Week from the Quick Links menu on your My Home page.

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View Claim & Payment Status

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Appeal Online

An appeal is your written observe that you disagree with a TWC decision and desire your case decided through the entreatment process. Appeals can be submitted online.

Demand Help?

• Meet a tutorial on how to entreatment online
• Learn almost submitting an appeal at: Introduction to the Unemployment Benefits Appeal Process

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View Appeal Status

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Make a Payment on Your Overpayment

An overpayment is caused when TWC pays you unemployment benefits that you are later found not eligible to receive. Overpayments stay on your record until they are repaid. We cannot pay you benefits if you have an overpayment.

You can now repay your overpayment online by due east-bank check:

• Log on to Unemployment Benefits Services (UBS)
• Select "Make a Payment on Your Overpayment" from the Quick Links card and select the world wide web.repay.twc.texas.gov link
• Log in with your UBS user ID and countersign
• Select the "Depository financial institution Account (Online ACH Transfer)" payment method
• Enter the payment corporeality and review payment summary
• Complete the Customer Information and Payment Information
• Submit payment
• Print the Payment Receipt Confirmation for your records

There is no service fee for submitting your payment online using east-cheque.

You Will Demand:

• A valid UBS user ID and password. If you are new to UBS, you must wait 30 minutes afterwards creating your user ID and password before you can submit payment online
• A valid electronic mail address associated with your UBS account
• The name on the bank or credit union account as it appears on the bill of fare. Annotation: The name on the banking company or credit union account does not demand to be the same name associated with your unemployment benefits claim
• Your bank or credit matrimony business relationship number and routing number

You may also repay your overpayment by mailing a check or money club (payable to TWC ) to:

TWC  Revenue & Trust Direction
P.O. Box 149352
Austin, TX 78714-9352

To ensure proper credit, include on your cheque or money social club your name, last 4 digits of your Social Security number, and the account number shown on your billing statement.

If you cannot repay the unabridged overpayment amount at once, contact Benefit Overpayment Collections to request a repayment plan. If your overpayment meets certain criteria, nosotros can ready a repayment plan.

• Call: (512) 936-3338
• Fax: (512) 936-3799
• E-mail: special.colloverpay@twc.texas.gov. Please use this electronic mail address only for requesting a payment plan, your overpayment balance, or instructions for sending payment. To hash out why you were overpaid, make corrections, or any questions about your merits, please contact the Unemployment department at ui.ombudsmen@twc.texas.gov

If yous did not apply for unemployment benefits, and y'all received TWC correspondence regarding an overpayment, report possible ID Theft at: Report ID Theft

Demand Help?

• Encounter Overpayment of Unemployment Benefits
• Come across  Before Contacting the Benefits Overpayment Collections Unit

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Unemployment benefits are taxable income reportable to the Internal Acquirement Service (IRS) under federal constabulary. You lot must written report all unemployment benefits you receive to the IRS on your federal tax return.

If you are receiving benefits, you may accept federal income taxes withheld from your unemployment benefit payments. Tax withholding is completely voluntary; withholding taxes is not required. If you enquire us to withhold taxes, we volition withhold ten pct of the gross amount of each of your benefit payments and send information technology to the IRS.

To start or stop federal tax withholding for unemployment benefit payments:

• Choose your withholding option when you use for benefits online through Unemployment Benefits Services
• Review and change your withholding status by logging onto Unemployment Benefits Services and selecting "IRS Revenue enhancement Data" from the Quick Links menu on the My Dwelling house folio
• Review and change your withholding condition by calling Tele-Serv and selecting Choice two, and so Option 5
• Complete and return TWC's federal taxation withholding form

Need Help?

• For more information, see Federal Income Taxes & Your Unemployment Benefits

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View IRS 1099-Chiliad Data

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Submit a Piece of work Search Log

If TWC requested your Work Search Log information, submit your work search activities.

Yous Will Need:

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Alter Payment Choice

Change the mode that TWC pays your unemployment benefits.

You Volition Demand:

• The nine-digit routing number for your United States bank or credit union
• Your account number
• Your account type
• A check, not a eolith slip, for your routing or account number. Contact your depository financial institution or credit union if you are unsure near your routing and account numbers.

Demand Assist?

For information almost payment options, run into:

• Receiving Benefit Payments by Debit Card
• Receiving Benefit Payments by Direct Deposit

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Technology Requirements & Privacy

Applied science Requirements

Recommended browsers are Internet Explorer, Firefox, Chrome or Safari. Click on the corresponding link to download the latest free version upgrade.

In Internet Explorer version 8 or college, the Content Advisor must be disabled to access TWC's Internet systems.  If y'all try to logon but receive the message, "The organisation has logged you off. Please logon again to access the requested page.", so ensure that your browser's Content Advisor is disabled. Yous can check the Content Advisor setting or change information technology by post-obit these steps: On the browser, select Tools. Select Internet Options. Select Content. When the Content Advisor is disabled, the Enable button displays. When the Content Advisor is enabled, the Disable button displays. To change the setting, select the button that displays (Enable or Disable). If prompted, enter the countersign. Select OK to shut the Net Options window. Shut the browser, reopen information technology and try to logon again.

Privacy Information

Texas Workforce Commission collects personal information entered into electronic forms on this Cyberspace site. For more information on your rights to request, review and correct information submitted on our electronic forms, see TWC's Website Privacy & Security Information.

Public Estimator

If you are using a computer in a public identify, log off and close the browser when you are finished using this website to prevent others from viewing your information.

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Source: https://twc.texas.gov/jobseekers/unemployment-benefits-services

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